We guarantee that you will receive a living tree that will flourish with proper site selection, planting method, and follow-up care. However, we realize that we are working with a living product, so, in some circumstances, we will offer a replacement or refund, at our discretion, on your tree. Our guarantee will cover any tree for not more than one year from the purchase date.
WE WILL COVER
Trees that never bud or leaf out
Trees that are in unhealthy condition
WE WILL NOT COVER
Not planting your tree on time.
Improper site selection, such as Zone, Soil type, Moisture content, Sun or shade placement
Improper care such as Over/under watering, Animal/rodents, Fertilizers, Pruning, Lawn/field maintenance
Problems due to abnormal weather
Problems due to poor planting methods
FILING A CLAIM
To file a claim, call or email us
Email: Scott.spaeth12@protonmail.com
Phone: 612-790-4298
Minnesota Wholesale Trees, 19345 Rhinestone St NW, Nowthen, MN 55303
Minnesota Wholesale Trees will respond within two weeks of the claim. A claim must be reported within five days of delivery if the product is unhealthy. If the product does not bud or leaf, a claim must be reported by June 30th of the year delivered. The customer is responsible to ship or deliver the product in question to:
Minnesota Wholesale Trees
19345 Rhinestone St NW
Nowthen, MN 55303
Once the product is returned, the replacement product will be selected and scheduled for pick up; if no produce is available, a credit will be issued. If out of season, the product will be ready the following season. This will be at the discretion of Minnesota Wholesale Trees. Minnesota Wholesale Trees guarantees the tree only. Minnesota Wholesale Trees is not responsible and does not guarantee the cost of delivery or planting of any warranted tree.